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1. Set up a 3 way call or message with your prospect and coach

2. How to enroll a new customer

EXAMPLES FOR BOTH NUTRITION AND INCOME OPPORTUNITY BELOW

Your upline will do your first 3 Way Calls or Message Chats with you and your prospect so you can learn what to say. This is a proven method to get people enrolled. You will and follow along this outline while your upline walks your prospect through the information and answers their questions. Remember to ensure they have seen one of the videos posted at the bottom of Step 2 prior to getting on the call.

SCRIPT: (NUTRITION)

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Pro-tip: Use the 3-second count to make sure they’re truly done talking. Count in your head “1-Mississippi....2- Mississippi....3 Mississippi.” REMEMBER YOUR JOB IS TO LISTEN SO HARD IT HURTS!!!

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Step 1: Connect & Build Rapport Quickly Using F.O.R.M

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(F) Where are you from, name? Are you married/have kids, etc? How do you and ______ know each other?

(O) What kind of work do you do?

(R) What do you like to do for fun?

(M) What are you passionate about?

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Pro-tip: Find common things of interest with them

Step 2: Take Down Their Guard

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“I’m excited to connect with you. I’ve been using and passionately sharing Isagenix for _____ weeks/months/years and am simply here to serve you in this conversation. How can I serve you today?”

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Step 3: Edify / Identify Their Goal

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If you know their goal:

“Name told me that your goal is ______, I love that! You remind me a lot of ______ (enter in the name of a community member who they remind you of) he/she was a ______ (stay-at-home mom, stressed out corporate employee, etc) just like you and in just ______ (enter time) was able to achieve _____, ____ and ______ using our _____ system (enter weight loss, performance, wealth creation, etc)."

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If you don’t know their goal (examples):

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- “So what has us on the call today?”

- “What did ____ share with you that has you excited?”

- “What are your goals?”

Step 4: If You Had A Magic Wand...

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“If you had a magic wand, how much weight would you want

to lose?“  

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“If you had a magic wand, how much muscle would you love to put on?“

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Step 5: Elicit An Emotional Response (by asking more questions!)

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“Curiously, on a scale of 1-10, with 10 being totally committed, how committed would you say you are to achieving ______ (enter their goal)?”

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“If you achieve your goals, what are some things you’d be able to differently, which you can’t do right now?”

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“Why is this so important to you?”

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Pro Tip: The 7-Deep Technique - Ask “Why is it important to you that you ______” 7-times to discover their deep WHY.

Step 6: STORY TIME

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Tell ANOTHER story about someone in the community (can be ANYONE, including YOU) that they remind you of; 30 Seconds TOPS!

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Pro-tip: Know the stories so well that you keep this part brief and keep the conversation flowing.

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Step 7: Make Sure They Feel Informed

“Are there any questions I can answer for you?” OR “What are some other questions I can answer for you?"

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Answer any questions quickly and move into....

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"Based on the goals you shared there are 4 packs I would recommend. The range from $40-$10/day”

First is the ULTIMATE PACK: Its the largest pack we have to offer. It is designed for 2 uses. One, its enough shakes, cleanse, ionix and snacks for 2 people to use for 30 days OR its an amazing pack for one person who knows that their family members will be trying and tasting their products without compromising their first 30 days. This pack is about $40/day ($1098)  Because of the way it is packaged, it is tax deductible at the end of the year. (which is about a $300 savings)

Next is the VALUE PACK: It comes with enough shakes, cleanse and Ionix for 30 days as well as delicious chocolate squares that you can have even on cleanse days, whey thins which are a high protein savory chip so you can snack without the guilt, a canister of greens which has over 30 different kinds of vegetables, herbs and botanicals, it tastes great on its own or can be added to your shake, you’ll also get a box of protein bars which taste like a candy bar, a box of women's/men's vitamins which provide total nutritional support in a convenient tear pack and feature a complete spectrum of extremely high quality supplements, they’re a game changer, you’ll also get a box of e shots which are healthy energy drinks, they give you a focused, sustained boost, without the crash, a beautiful stainless steel travel blender AND a $25 coupon for next month. Its $19/day ($598)

Then next pack is the PREMIUM pack. It has all the same things as the value pack EXCEPT the green, vitamins, and the coupon. I truly love and take the vitamins daily, but I understand budgets and this pack has a great value for the price. Its $15/day. ($399)

Lastly, there is one pack that is great introduction to the amazing Isagenix nutrition but it just the basic essentials. You will absolutely feel the amazing benefits as well as see results, but it does not come with any of the extra frills. It's called the Weight Loss Basic + Energy Boost. With this pack, you would still have 2 shakes a day, a natural metabolism accelerator (made from apple cider vinager, cayennes pepper and tumeric), and  a shot of ionix to fuel your body with dense nutrition and start you day on a healthy note. You will also have enough cleanse to have a cleanse day each week and the Peanut Butter bites and E+ shots to support your fast. This pack is about $10/day ($300)

Which sounds like the best fit for you?" (Let them answer)

AWESOME! Great choice! You will love it! Now, here is what is going to happen next. You are going to get a welcome email from Isagenix and a Welcome Email from me. In my email, it is going to show you how to get enrolled in the IsaBody Challenge and I suggest you do that today because your order today will count toward the qualifications to earn $200 in product coupons. You’re also going to get instructions on two amazing apps that will help track all your goals and make ordering simple. And you’re going to get information on how to convert your account to associate (which I recommend doing as soon as possible because in about 5-10 days people are going to start asking what you are doing because they will notice a new pep in your step and this will allow for a seamless transition into referring others and earning your second month free. How awesome is that?"

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STEP 3: ASK FOR THE ORDER: “Do you feel like you have enough information to get started today?”

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Step 8: "Who do you know?"

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"Would it be okay if I showed you how to get your products for free?"

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"Curiously, who are two people that you know would for sure wanna do this with you? (Let them answer).

"The reason I ask is because Isagenix doesn't spend any money on advertising and instead rewards its customers for our referrals. So when you help *friend name 1* and *friend name 2* get started you'll earn anywhere from $150 - $500 back right away. How awesome is that?" 

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If They Say: "I have to think about it" or "I have to do more research":

(The goal of this this language focuses them and commits them to getting on another call)

You: “What specifically would you like to research? or "What specifically would you like to think about?”

Them: “I would like to research the science behind the products?”or “I would like to think about if this system will fit in to my busy schedule"

You: “Awesome. Why don’t we do this, we have a secret group on Facebook that I’d like to add you to that you can do your research in a focused way. I want to be mindful of your time, knowing that there is so much great information out there about Isagenix, I don’t want you to get lost in internet land. So, what I’ll do is add you to the secret group on fb and I’m going to tag you with an article regarding __"insert topic"____, how does that sound?”

Them: “That sounds great, I would really appreciate that.”

You: “Awesome, when do you think you'll have a chance to review the information regarding the clinical studies?”

Them: “Well, I can review them tonight when I get home from work.”

You: “OK, sweet, so if we were to schedule a call for tomorrow, you’ll have had a chance to review the article and we can answer any further questions that you have?"

Them: “Yes.”

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You: “When are some times that work best for you tomorrow?”

Them: “I can do this same time.”

You: “Fantastic, I’m going to go ahead and add you to the group. Make sure you look at what I tag you in and we’ll just plan on talking again tomorrow at ______insert time_____." 

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SCRIPT (INCOME OPPORTUNITY)

Step 1: Connect & Build Rapport Quickly Using F.O.R.M

(F - Family/Friends/From) Where are you from? How do you and ____ know each other?

(O - Occupation) What kind of work do you do?

(R - Recreation) What do you like to do for fun?

(M - Motivation) What are you passionate about?

Pro-tip: Find points of interest in common with them

Step 2: Take Down Their Guard

“_____ said great things about you and I’m excited to connect.  I’ve been passionately building a business with Isagenix for __ months/years and I can’t believe I’ve already been able to _______ (ex: replace my corporate salary, payoff my debt, travel more, work less hours, etc.)  So I’m really here to learn more about you and to see whether or not this feels like a good fit. Would it be okay if I asked you a couple of questions?”

Step 3: Confirm They Watched The Videos

“What did you like most about the videos you watched?”

Step 4: Why Are They Excited?

“What is it about what ___ shared with you that has you interested/excited to learn more about Isagenix?”

Step 5: Identify The Need

QUESTION 1:  “How much additional income on a monthly basis would make a radical difference in your life right now?”

QUESTION 2: “What would an extra $______ allow you to do that you can’t do right now?”

QUESTION 3: “What else have you considered doing to earn that additional income?”

YOU: I’ve considered/tried some of those things at one point too, but I was still trading time for money.  What I love about this is that you can increase the amount of money that you make while increasing your free time simultaneously.  How cool is that?

QUESTION 4: “We’ve designed a simple system that anyone can follow in order to learn how to create the $_____ per month.  With that in mind, how much time per week would you be willing to devote to creating that kind of income - at least at first?”

Step 6: Tell A Relatable Story

Tell a story about someone in the community (can be ANYONE, including YOU) that they remind you of. 30 Seconds TOPS!

Pro-tip: Know the stories so well that you keep this part brief and keep the conversation flowing.

Step 7:  Explain How It Works

“Let me explain how this works and what we do.  Network Marketing with Isagenix is simply the distribution of world class products that solve a real problem for people. Most companies reinvest half of their revenue in advertising and shelf space, instead Isagenix leverages the most powerful form of advertising around, which is word of mouth, generously rewarding the people who passionately share the products.

Our intention is to help you develop a large base of customers who fall wildly in love with our products, some will share with a few friends earning enough to get their products paid for and others will go on to build large businesses alongside you.

What’s really unique about Isagenix is that you can start a business for just the cost of your own products, which is just food, and turn it into whatever you want.

You don’t have to worry about carrying any inventory, having employees or managing any kind of significant overhead, meaning that at best you achieve your financial goals and at worst you decide this isn’t for you, but still get into the best shape of your life because of the quality of our products.”

Step 8:  Make Sure They Feel Informed

“What are some questions I can answer for you at this point?”

Most common questions/objections might be:

QUESTION: “So, do I just talk to my friends about it, etc?”

ANSWER: “As I mentioned before, we have a proven system to teach you how to do this.  So on our next call, or when you feel like you’re ready to get going, we’ll show you how one step at a time.”  (Now move onto the next section).

QUESTION:  “But I’m not any good at sales…”

ANSWER: “I can totally appreciate that. Most of the people that are successful on our team didn’t have any previous sales experience either.  What’s really cool about Network Marketing is that you can earn while you learn.” (Now move onto the next section).

QUESTION: “Is this one of those pyramid things?”

ANSWER: “No, pyramid schemes are illegal.  Isagenix has been in business since 2002 and is AAA rated with the Better Business Bureau. A pyramid scheme is an illegal money operation where money exchanges hands and no product is ever delivered. We have over 65 world class products and 600,000+ customers worldwide.  Additionally, another sign of a pyramid is where you get paid for the recruitment of other people. At Isagenix, we only get paid when a product or system is sold.” (Now move onto the next section).

QUESTION:  “I just don’t know if I have time to do this.”

ANSWER:  “How much additional income on a monthly basis would make it worth your time?”  or  “How much time do you think you need?” (Now move onto the next section).

Step 9:  Make A Recommendation

“Would you agree that you’re most likely to be successful doing this, if you’re a product of the product?”  (Let them answer).

“Great.  If you could achieve any health goals right now, what would they be?”  (Let them answer).

“Perfect.  Would you like me to make a recommendation for how to get started?" (Let them answer).

"Before I share with you what the cost of starting your business and products will be, here’s what I want you to keep in mind that you’re getting - access to a multi million dollar website, a system that’s already proven its ability to create 6 and 7 figure earners, all product manufacturing and distribution is taken care of for you, a global staff of over 400 employees and the ability to do business in 16 countries and that number is growing."

"Based on the financial and physical goals that you’ve shared with me, there’s really only one way I recommend you getting started.

"The reason I’m going to recommend this pack, is because it’ll be the pack you want to most recommend to your customers. People will do what you do.

With that in mind, this pack is going to give your customers and you the best product experience possible, while also getting the best bang for your buck.

As a business person, this is also going to give you higher customer retention, 4x the amount in upfront bonuses and twice as much residual income on every purchase.

And as you saw in the Compensation Plan video, just by getting 3 customers started with this same pack, you’ll have earned back the cost of your products.

It’s called the Value Pak and it breaks down to $20/day. It includes the complete 30 day system which provides you two meals a day but with this pack you’re also getting a bunch of snacks including healthy chocolates which are amazing, a box of meal replacement bars, whey/harvest thins which are a high protein savory chip so you can snack without the guilt, a canister of greens which has over 30 different kinds of vegetables, womens/mens vitamins which are like nutritional insurance in convenient tear packs, e shots which are healthy energy drinks that give you a focused sustained boost without the crash, a beautiful stainless steel travel blender, a $75 Event Coupon, $25 off your next order, and when you convert to Associate to take full advantage of the compensation plan, your first year's membership will be free ($19 annually thereafter).

So if it works within your budget, this is hands down THE BEST recommendation. It’s $599 for your first 30 days, then you can drop down for the next month.

Does that sound like the best fit for you?”   

Pro Tip: After you ask this question, ZIP IT.
 

Step 10: ASK For The Order

“Great, let’s get you started. Where would you like your box shipped?”

(Click here to collect the information for their account set up & first order.)

If They Say: "I have to think about it" or "I have to do more research":

(The goal of this this language focuses them and commits them to getting on another call)

You: “What specifically would you like to research? or "What specifically would you like to think about?”

Them: “I would like to research the science behind the products?”or “I would like to think about if this system will fit in to my busy schedule."

You: “Awesome. Why don’t we do this, we have a secret group on Facebook that I’d like to add you to that you can do your research in a focused way. I want to be mindful of your time, knowing that there is so much great information out there about Isagenix, I don’t want you to get lost in internet land. So, what I’ll do is add you to the secret group on fb and I’m going to tag you with an article regarding _"insert topic"___, how does that sound?”

Them: “That sounds great, I would really appreciate that.”

You: “Awesome, when do you think you'll have a chance to review the information regarding the clinical studies?”

Them: “Well, I can review them tonight when I get home from work.”

You: “OK, sweet, so if we were to schedule a call for tomorrow, you’ll have had a chance to review the article and we can answer any further questions that you have?"

Them: “Yes.”

You: “When are some times that work best for you tomorrow?”

Them: “I can do this same time.”

You: “Fantastic, I’m going to go ahead and add you to the group. Make sure you look at what I tag you in and we’ll just plan on talking again tomorrow at _____insert time____."

Step by step instructions to enroll

-Log into your Isagenix Back Office: Select the ENROLL NEW MEMBER tab on your home page.

-Country of Residence: Choose the correct country of your new customer and press NEXT.

-Level of Savings: The option is already selected for you “Preferred Customer on Autoship” and press NEXT.

-Initial Order: Select a pack or system and follow the customization steps and select wholesale quantity.

-When you have selected all the choices and the cart is ready, press CONTINUE SIGN UP.

-Set up New Autoship: Choose the “Daily Wellness Pack” and customize with similar choices as their first order. Press ADD TO CART. You will help your new customer customize this at a later time.

-Schedule Autoship: Open autoship calendar and manually set back 1 day. Then, set the “Autoship Frequency” to 29 days. Press NEXT.

-Customer Information: Input personal information from the Order Form and create the Username: firstnamelastname1 (all lower case letters) and Set Password: Abc12345! Press NEXT.

-Cart Summary: Review Initial Order and Autoship Order and press NEXT.

-Payment: Fill in the billing information for the Initial and Autoship orders and press NEXT.

-Placement: Choose BOTTOM LEFT or BOTTOM RIGHT. If you are unsure where exactly the enrollment should go, check with your Upline/Sponsor. 

-Summary: Double check all information and press PLACE ORDER. You’ll know you are done when you receive a Customer ID & Confirmation #.